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Delivery Methods

👉 For Hong Kong region - we use S.F. Express for deliveries
👉 Overseas region - we will only use S.F. Express service. Please refer to "Overseas Customers" for more details.

Free shipping for purchases more than 5 items (❗️only applicable to Hong Kong/excluding Outlying Islands to enjoy free delivery).
Or if purchase a certain number of items on selected products, customers get to enjoy FREE delivery to SF/EF locker.

💢 If you purchase in-stock and pre-order items at the same time, you shall wait for all stocks to arrive before delivery.
If you want us to deliver in-stock items first, please let us know at the "remarks" box at checkout. Items that are delivered separately will be charged with separate delivery fees.

**Alfred Smart Locker will not be in used with effect from 25 Mar 2020.
Customers who have chosen to use Alfred previously, your items will still be delivered to your specified Alfred address.
Most in-stock products are still able to use Alfred locker until 25 Mar 2020**

▶️ The ordered items usually take about 4-6 weeks (after cutoff) to arrive in HK, depending on the availability of the stocks. 
▶️ If there are stocks shortage, we will inform you and arrange for a full refund.
▶️ When the goods arrive in Hong Kong, we will notify you and confirm the delivery information again before deliver to you within 1-3 working days

alfred smart lockers address: